Reports & Findings
Underpinning the role of One-Stop Shops in the EU Renovation Wave – First Lessons Learned from the Turnkey Retrofit Replication (D4.4, August 2021)
One-stop shops can play roles as facilitators in the Renovation Wave, by interconnecting funding opportunities, incorporating solutions to new regulatory requirements, organising training and apprenticeship programmes and supporting various awareness-raising activities.
The Renovation Wave Strategy outlines a central role for one-stop shops where it identifies a need for “standardised one-stop shops that can be deployed quickly”. This report discusses the replicability of the renovation journey and highlights 12 key recommendations for how the European Commission can support an effective roll-out of one-stop shops across the European Union.
Guidelines for implementation in different EU countries (D3.3, February 2021)
Taking into account the previous findings gathered in the report Identification of local needs and actors in
place in France, Ireland and Spain, this document provides the necessary guidelines to implement
the TURNKEY RETROFIT integrated renovation service in different European countries.
This report describes the various actions to undertake and identifies the potential obstacles and barriers that may arise when replicating the Turnkey Retrofit model, based on the experiences in France, Spain and Ireland.
Conclusions of the identification of local needs and actors in place (D3.1, November 2020)
This report analyzes the local needs and actors in place in view of implementing the integrated TURNKEY RETROFIT service in Spain and Ireland. An in-depth analysis of the renovation market has been carried out with the support of the local implementation groups (LIGs) to identify potential users of the service (suppliers and clients as well as building professionals). LIGs are groups of experts from local and regional organizations bringing together key representatives from the supply side that are essential to run and manage the service in each country.
In light of each countries’ characteristics and the need to adapt the service to the local context, it is necessary to count on the collaboration of the local implementation groups (LIG) from the initial phases of the project and to maintain constant communication with them.
For both the Irish and Spanish markets, building strong partnerships to create a one-stop shop platform that supports the existing retrofit ecosystem is key for the success of the TURNKEY RETROFIT service. The service must provide the customer with all needed information and a retrofit roadmap allowing them to perform all steps of the renovation process. At the same time, it should offer quality assured companies and contractors and connect the customer to an available and impartial renovation consultant.
Process and impact evaluation strategy (D4.1, June 2020)
This document provides the strategy and data collection instruments (i.e. surveys for homeowners, semi-structured interviews for Local Implementation Group members) for evaluating and validating the TURNKEY RETROFIT service. This document allows project partners in France, Spain and Ireland to have a common strategy and methodology for process and impact evaluation and provides a template to present the evaluation results arising from the analysis of the TURNKEY RETROFIT service in each country.
TURNKEY RETROFIT specifications (D1.3, March 2020)
The integrated home renovation services currently operated in France by EP and OPERENE are targeting different key players in the construction value chain and the renovation process, for these two services have been designed according to their customer decision-making logic (homeowner for single-family house, board of co-owners for multi-family building).
The first step of the Implementation phase of the project is to assess technical constraints. In order to do so, this deliverable gives the functional and non-functional requirement specifications for the Implementation of the TURNKEY RETROFIT service in Spain and Ireland (methodology and digital platform).
Key considerations in the design of a One-Stop-Shop retrofit model
The Irish Government’s Climate Action Plan emphasizes the need for increased retrofit activity within the built environment. As such, the plan has set targets for the completion of 500,000 energy efficient retrofits by 2030 at a rate of 50,000 per annum.
Ireland’s current retrofit uptake rate is considered relatively low, at approximately 23,000 primarily shallow retrofits per annum. Thus, a significant step change is required to drive retrofit investment at a national scale, however, there are various barriers existing to such.
Considering these targets, the establishment of a One-Stop-Shop (OSS) retrofit model has been identified in the Climate Action Plan as a key action. Such OSS models are emerging across Europe, with some OSS style models already introduced in Ireland. However, significant upscaling is required to deliver on the targets set.
This paper, written by our partner NUI Galway, provides a definition of a OSS model, highlights its benefits and how it responds to some of the barriers limiting retrofit uptake in Ireland.
Market & PESTLE Analysis (D2.1, November 2019)
Read our PESTLE report that identifies the state of play and analyses factors that encourage the implementation of One stop Shop Platforms in France, Ireland and Spain.
This report describes the analyses performed for the countries where the implementation of the new service is targeted, using the PESTLE tool. This acronym refers to the factors that have been taken into account when carrying out the analysis: Political, Economic, Social, Technological, Legal and Environmental.
BENCHMARK OF PROMISING EXPERIENCES OF INTEGRATED RENOVATION SERVICES EMERGING IN EUROPE AND CUSTOMER-JOURNEY DEFINITION (D1.1, September 2019)
A report analysing promising experiences of integrated renovation services emerging in Europe.
The report will include the overall definition of the customer-journey for the integrated TURNKEY RETROFIT service.
Below reports will become available at the stated due dates – Stay tuned!
- TURNKEY RETROFIT SPECIFICATION (D1.3, December 2019): A report describing functional and non-functional requirement specifications in order to allow the implementation of the TURNKEY RETROFIT service in Spain and Ireland.
- MARKET & PESTLE ANALYSIS (D2.1, December 2019): A report presenting an analysis of the Political, Economic, Social, Technological, Legal and Environment conditions that impact on the business opportunities required to run, replicate and upscale the TURNKEY RETROFIT service.
- BUSINESS MODELS (D2.2, March 2020): A report describing viable business models to run, replicate and upscale the TURNKEY RETROFIT service in Ireland, Spain and beyond in Europe without the need for public subsidies.
- SUSTAINABLE EXPLOITATION AND REPLICATION PLAN (D2.4, June 2021): A plan for the sustainability and growth of the TURNKEY RETROFIT service and its large-scale uptake. The plan includes an attractiveness matrix which will prioritize EU countries / regions which are the most favourable to replicate the service according to its intrinsic properties.
- CONCLUSIONS OF THE IDENTIFICATION OF LOCAL NEEDS AND ACTORS IN PLACE (D3.1, June 2020): This report will present the results and conclusions of the state of the play analysis performed in the two countries involved with special focus on end users and building owners.
- GUIDELINES FOR IMPLEMENTATION IN DIFFERENT EUROPEAN COUNTRIES (D3.2, June 2020): This report will provide guidelines to implement the TURNKEY RETROFIT integrated renovation service in the different European countries, with the steps to follow and the barriers to overcome in the involvement of all the stakeholders that include the integration of the renovation service.
- LESSONS LEARNT FROM THE LOCAL IMPLEMENTATION (D3.4, February 2021): This report will include the roadmap of the 3 implementation cases, with the process followed in each of them and will summarize the lessons learnt in each.
- PROCESS AND IMPACT EVALUATION STRATEGY (D4.1, June 2020): A strategy document detailing the methodology, including performance indicators, to be applied for evaluating the overall process performance and its achieved impacts during the project and estimating impacts beyond the end of the project.
- EVALUATION REPORT (D4.2, February 2021): This report will present the evaluation results arising from the analysis of the French service and the conduct of the local implementations in Spain and Ireland.
- LESSONS LEARNT TO INFORM FUTURE LARGE-SCALE UPTAKE (D4.3, April 2021): A report providing a comparison of the evaluation results in France, Spain and Ireland providing lessons and guidelines for future large-scale uptake of the TURNKEY RETROFIT service beyond the project lifetime.